The strength of our organization is rooted in our people. Experience, integrity, and professionalism are three qualities that best describe our group of dedicated specialists. Their commitment to exceed our client’s expectations in Compliance, Performance, and overall Satisfaction ensures consistency in the services we provide.
Our executive leadership team is comprised of a group of ARM professionals whose goal it is to further the PSB, MARS, and our team’s mission: Exceed the expectations of our Clients and Employees. Deliver unmatched solutions to our Clients, and provide our employees the opportunity to achieve their professional goals through support, training, recognition, and integrity.
CEO, CFO, Treasurer: Rene Engh
Ms. Engh began her career in the ARM industry in 1979 as an administrative assistant to the founder of PSB, Mr. Art Gibbs. Throughout her career at PSB and MARS Rene’ has provided direction and vision to help lead PSB and MARS, and became an owner of PSB in 2003.
With extensive experience in areas including: IT/Client Support Development, Human Resources, Finance, and Strategic Vision planning; Ms. Engh’ continues to help guide the company toward our continued success.
President: Rob Gibbs
Mr. Gibbs has spent the entirety of his ARM career working with Clients and Teams at PSB and MARS to ensure the realization of our vision and promises. Through his guidance PSB and MARS have continued to be leaders in the areas of Professional Development, Revenue Cycle Analysis, Health System Strategy, Federal Student Aid Recoveries, and Business strategy.
Rob is a former-president of both ACA-Minnesota, and MAC-Minnesota Association of Collectors. He was the recipient of the Key Leader Award, and continues to be a board member of ACA-Minnesota, as well as an active member of MAC.
Vice President-Operations: Mr. Jack Roe
Mr. Roe has been involved in leadership roles within the ARM industry since 1989. Jack holds a BS in Business Management and Economics from Augsburg College in Minneapolis, MN. He is responsible for: Overall Operational Excellence, Strategic Vision Implementation, and the Management Mentorship of the PSB and MARS service teams.
Jack is the recipient of the Paul Bunyan award from ACA for his leadership in developing the PPMS accreditation program. He is a former President of National Healthcare Collectors Association-NHCA, and a former President of Minnesota Association of Collectors.
Vice President-Business Development: Mr. Sjorn Lundquist
Sjorn Lundquist began his career in the ARM industry in 1999. He works closely with our Clients and Leadership group to identify Customer needs and assists the team in providing solutions. Mr. Lundquist is an active member of AAHAM, HFMA, ACA, and other industry organizations and associations.
Experienced and professional, Sjorn works closely with current and prospective partners to identify needs and develop solutions. His past experience includes responsibility for Operational Teams for the US. Dept. of Education, US Dept. of Treasury, Healthcare 1st and 3rd Party, Consumer Finance portfolio management, and strategic Marketing and Sales Team performance management.
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