In a time of increasingly restrictive lending guidelines and economic turmoil, consumer finance lenders are faced with mounting challenges every day. Attracting qualified new borrowers and maintaining positive relationships with existing borrowers are complicated initiatives that can monopolize a lender’s time and usurp growth efforts.
PSB appreciates the complexity and overwhelming nature of these challenges and works with you to understand your goals for your company and your needs for accounts receivable management (ARM) services. Our innovative solutions are designed to support your mission while we increase your bottom line. Our staff works to communicate with your defaulted borrowers so you can focus on growing your business.
Our strict adherence to regulatory guidelines and client specifications fosters a zero-complaint culture and ensures that your good relationships with your borrowers are maintained. Our staff is trained to use effective yet ethical communication approaches that inform your borrowers of their obligations to you as well as provide realistic possibilities for them to bring their accounts current.
Our data and physical security protocols protect your confidential information, and our transparent processes allow you to remain updated on all activity on your portfolio. Secure online access will allow you to view collectors’ notes, update your own accounts, and pull reports to keep current on all contract analytics.
Our extensive skiptracing resources and internal scoring processes allow us to locate your borrowers when needed and quickly identify their ability to pay, allowing us to collect more delinquent dollars more efficiently and effectively.
PSB is devoted to helping consumer lending organizations control their defaulted debt and grow their client base as a result. Our success in providing solutions to financial clients has resulted in many long-term relationships. Some of our areas of specialty include:
- Retail credit accounts
- Credit cards
- Personal loans
- Auto loans
Use our secure online payment portal to make a payment on your PSB account. If you need assistance or require more information prior to making payment, please call.