PSB has been providing exceptional accounts receivable management (ARM) services to healthcare facilities since our inception in 1972. We initially served as the sole ARM provider for the entire Mayo Clinic healthcare network and have since expanded to provide services to all types of healthcare providers across the United States. From single practitioner offices to full-service medical centers and hospitals, PSB offers customized solutions that are marked by compliance, security, and a focused ability to support each institution’s unique mission.
At PSB we understand the challenges of healthcare providers. Patient care is the number one priority in your daily efforts, and upholding your good reputation in your community is of paramount importance. We are dedicated to finding the most innovative approaches to helping healthcare institutions recover precious dollars from patients who have become delinquent on their accounts. Our staff is trained to adhere to every applicable law affecting the collection of healthcare accounts and is adept at approaching each patient with compassion and professionalism. Our collectors are trained to educate patients regarding their obligation to pay on their account and to find viable solutions to help them bring their account current.
We work hard to maintain a zero complaint environment, and our successful programs have earned us many long-term relationships with healthcare clients. Our practice of 100 percent call recording and secure online access to your accounts ensures that you are always informed of all activity on your portfolio. You will be able to make placements, view collectors’ notes, and see all progress on accounts at any time that is convenient for you. We strive to maintain open lines of communication with each healthcare client and work to understand your individual internal processes so that we can further your mission and provide flexible solutions that meet your needs and support your goals.
Experience the difference of working with a partner in the ARM industry who genuinely invests in the success of your organization. PSB serves all healthcare providers, from small physicians’ offices to larger medical centers to large healthcare networks.
Use our secure online payment portal to make a payment on your PSB account. If you need assistance or require more information prior to making payment, please call.