For Financial Organizations

PSB understands the challenging landscape that consumer financial lending institutions are facing today. An erratic economy and ever-increasing default rates limit your ability to offer services to new consumers—while frustrating delinquencies force you to spend additional energy and resources collecting from existing consumers who are struggling to make agreed-upon payments.

PSB is dedicated to helping you find solutions that will allow you to maintain a stable and growing consumer base while increasing your bottom line. Our experience serving the accounts receivable management (ARM) needs of financial clients ranges from credit card companies to mortgage lenders to retail accounts. Our mission of service and excellence extends to each and every client we serve.

Some of our standard and customized options include the following:

  • Custom, compliant collection campaigns
  • Pre-collect services
  • Pre-charge-off services
  • Transparent operations related to your portfolio
  • Champion/challenger arrangements (performance-based placements allocation)
  • Extensive data scrubs
  • Expanded skiptracing tools and programs
  • Proprietary internal scoring model for determining borrowers’ ability to pay
  • Flexible and customized reporting packages
  • Secure online access to account information
  • Stringent physical and data security protocols
  • Customized letter campaigns
  • Customized telephone campaigns
  • Nationwide legal services


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 Payment Portal

Use our secure online payment portal to make a payment on your PSB account. If you need assistance or require more information prior to making payment, please call.

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Consumer Questions