For Higher Ed Institutions

PSB serves the accounts receivable management (ARM) needs of higher education institutions and student loan lenders of all sizes. From for-profit trade and technical schools to federal-level lenders, we are dedicated to finding solutions that make sense for each client while we also protect their good reputations in their respective communities. As a subcontractor on the United States Department of Education (ED) contract, we are well-versed and compliant with legal and security standards in the higher education lending industry including FISMA security standards and all laws affecting the collection of student loan debt.

Our expertise expands to all types of student accounts, and we serve private colleges and universities as well as federal and state student loan servicers and guarantee agencies. We provide higher education organizations with customized and innovative programs that are tailored to the needs of the client and always compliant with the industry’s ever-changing regulatory mandates.

Our programs are designed to educate students and prevent additional default, and we are always apprised of changes in the laws affecting the collection of student loan debt so you don’t have to be.

Some of our services include the following:

  • Compliant collection campaigns
  • Student outreach programs
  • Default prevention programs
  • Secure online access to your accounts at any time
  • 100 percent call recording for compliance and quality assurance
  • Internal scoring methods to determine borrowers’ ability to pay
  • Expanded skiptracing resources and programs
  • Extensive data scrubs
  • Administrative wage garnishments
  • Loan rehabilitations
  • Nationwide legal services
Client Portal

 Payment Portal

Use our secure online payment portal to make a payment on your PSB account. If you need assistance or require more information prior to making payment, please call.

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Consumer Questions